- On Boarding Gifts
- Corporate Gifts
- Promotional Items
- Kids
- Gift Hampers
- Branding & Packaging
- Brand Your Apparels
- Brand Your Custom Towel
Frequently Asked Questions
WHAT DOES ERITVILLE GIFT COMPANY DO?
ERITVILLE GIFT COMPANY specializes in the unique art of gifting and branding. We take the burden of searching for the perfect gift from our clients. Our team specializes in curating ethical and socially responsible premium gifts that will make a lasting impression on your recipients.
DO YOU CATER TO ONLY CORPORATE CLIENTS?
No, although our core customers are corporate clients, we also cater to individuals seeking to gift their colleagues, friends, relatives, etc. on any celebratory occasion.
DO YOU HAVE A PHYSICAL STORE?
Yes, we do.
It is located at No. 2, First Foundation Close, By Adebola House, Opebi Road, Ikeja, Lagos.
DO YOU MAKE CUSTOM GIFTS?
Yes, we are happy to work with you on custom gifts!
To learn more about our custom gift process, please use the contact form or send us an email at sales@eritvillegiftcompany.com
DO YOU HAVE A MINIMUM ORDER?
Yes. Our MOQ is 50. For smaller orders, kindly reach out to our sales team on sales@eritvillegiftcompany.com or 09060008075
WHAT IS YOUR RETURN POLICY?
Our priority is to ensure that your items arrive in mint condition. As a result of the nature of the gifts we include in our boxes, we are unable to accept returns or issue refunds. In the unlikely event that you receive your boxes in less than perfect condition, please notify us within 48 hours so we can make it right. If you would like to reach us, please call +2349060008075 or send an email to sales@eritvillegiftcompany.com
WHAT DOES SHIPPING COST? HOW LONG DOES IT TAKE?
Shipping costs start from ₦1500 within selected addresses on the mainland for orders under ₦ 100,000. While shipping cost for island addresses starts from ₦2000.
Unbranded gift orders are available for immediate deliveries. Please note that all branded orders require a processing time hence shipping expectations to addresses within and outside Lagos State is between 5 - 7 working days.
WHAT FORMS OF PAYMENTS ARE ALLOWED?
We securely collect payment through Flutterwave on our website using either Debit Card or Bank transfer.
HOW CAN I TRACK MY ORDER?
We will send an email with your order number upon confirmation of your purchase.
To view the status of your order, kindly log in to your Eritville account and navigate to “My Orders” page. If you still have any questions or concerns about the status of your order, please contact our Customer Support team by emailing sales@eritvillegiftcompany.com or call +234 906-000-8075.
WHAT HAPPENS WHEN I ENTER MY EMAIL ADDRESS DURING THE SIGNUP PROCESS ON YOUR HOME PAGE?
You immediately become part of our subscriber list and would be included in our publications going out once quarterly. It includes gifting tips, announcements, discount codes, and more.
Do not worry, we always ensure we have something important to say before sending it your way to avoid being spammy!
